Parent and Guardian eQuoo FAQs
eQuoo is a digital mental wellbeing solution designed by professional psychologists to boost emotional wellbeing and resilience in students. Read our most frequently asked questions below on how eQuoo will form a part of your child’s educational journey.
Your Questions Answered
What is eQuoo?
eQuoo is a cutting-edge gamified mobile mental health solution that blends psychoeducation and evidence-based techniques to promote emotional wellbeing and resilience.
How will you use my childs data?
All personal data is anonymised and will not be shared with any 3rd parties.
How will you communicate with my child?
We will communicate with our students predominantly through email newsletters, and app push notifications. We also run student webinars from time to time. If a student wishes to opt out of any communications they can do so at any time.
What can I do to support my childs use of eQuoo?
To get the most out of eQuoo, we recommend playing a minimum of 30 minutes a week. We recommend talking openly to your child about the app, and encouraging them to play a chapter when they find themselves with some free time.
What steps are in place to monitor usage?
We understand that screen time can be a concern. eQuoo is designed in such a way that the game cannot be over-played. After playing 3 chapters, the game will trigger a 24 hour time lock. This allows the player adequate time to learn the skill application, prior to their next eQuoo playing session.
Are there any additional costs associated with eQuoo?
There are no additional costs associated with eQuoo. The cost of the app has been covered by the educational provider and is free of charge to the student and families.
How often should my child use eQuoo to be effective?
We recommend playing eQuoo for a minimum of 30 minutes a week for a minimum time period of 5 weeks. This will allow the student time to absorb and apply the new skills they have learned.
Can eQuoo be used alongside other forms of therapy?
eQuoo tackles mental health problems at the preventative stage, lowering the likelihood of intervention. eQuoo can be used alongside other therapies the player may be receiving. We also provide links to additional resources within our clinical chatbots if the player would like to access further support.
How can I report feedback on the eQuoo app?
Receiving feedback helps to support us with the ongoing innovation of eQuoo. You can reach out to us over on our contact form on our website.
Does the app require an internet connection?
eQuoo does require an internet connection to play, and we do not currently have an offline version of the app.
How frequently is the app updated?
eQuoo is an ongoing innovation, and as such the app will be updated multiple times a year. Keep an eye out for emails and in the app stores to hear about our latest updates.
Some of our eQuoo customers:
Want to find out more about eQuoo?
